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Frequently Asked Questions
We specialize in the transportation of goods from China to Georgia via sea freight and rail freight, ensuring safe and timely delivery.
Emerald Group handles all types of shipments, including:
Consolidated cargo (LCL)
Full-container loads (FCL)
Non-standard and oversized cargo
For bulk cargo, we offer door-to-door delivery services. However, door-to-door is not available for LCL shipments.
We provide trading services in China, including sourcing reliable suppliers, finding the best products, and ensuring smooth order placement and shipment.
Sea Freight: 45-70 days
Rail Freight: 30-40 days
Factors such as weather conditions, customs clearance, seasonal demand, and route availability may impact delivery times. However, our team ensures efficient handling to minimize delays.
Shipping costs depend on:
Cargo weight and volume
Shipping method (sea or rail)
You can use our online shipping calculator for instant pricing.
No, we provide transparent pricing that covers transportation from our warehouse in China to our warehouse in Tbilisi, Georgia.
The shipping fee is paid upon cargo arrival in Georgia, and you will receive an SMS notification regarding payment.
Yes, we manage customs clearance, ensuring all necessary documents are processed smoothly.
Some items, such as hazardous materials, counterfeit goods, and certain electronics, require special permits or may be restricted. Our team provides pre-shipment consultation to avoid complications.
Yes, we have warehouses in Yiwu City, China, where you can temporarily store and consolidate cargo before shipment.
Yes, you can purchase items from multiple suppliers, store them in our Yiwu warehouse, and schedule a combined shipment to Georgia.
Once your package reaches our warehouse in China, you can track it through your personal account. You will also receive SMS updates.
When importing branded goods from China, it is essential to clarify with the seller whether a particular item is considered a brand. If a specific product is regarded as a brand in China, it is necessary to notify the shipping company in advance to avoid any issues at customs.